At 01-Electronic, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, use our services, or interact with us. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect the following types of information:
Personal Information:
- Name, email address, phone number, shipping and billing address.
- Payment information (e.g., credit card details, PayPal account).
- Account credentials (username and password).
Technical Information:
- IP address, browser type, device information, and operating system.
- Cookies and tracking data (see Section 5 for details).
Usage Data:
- Pages visited, time spent on the site, and interactions with our content.
- Purchase history and preferences.
Other Information:
- Information provided when contacting customer support.
- Feedback, reviews, or survey responses.
2. How We Use Your Information
- We use your information for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your account, orders, or inquiries.
- To improve our website, products, and services.
- To personalize your shopping experience and recommend products.
- To send promotional offers, newsletters, and updates (with your consent).
- To comply with legal obligations and protect against fraud.
3. Legal Basis for Processing (GDPR Compliance)
If you are in the European Union (EU), we process your data based on the following legal grounds:
- Consent: When you agree to receive marketing communications or cookies.
- Contractual Necessity: To fulfill orders and provide services.
- Legal Obligation: To comply with applicable laws.
- Legitimate Interest: To improve our services and prevent fraud.
4. Sharing Your Information
We may share your information with:
- Service Providers: Payment processors, shipping companies, and IT support.
- Business Partners: Trusted third parties for marketing purposes (with your consent).
- Legal Authorities: When required by law or to protect our rights.
- Affiliates: Within our corporate group for internal operations.
We do not sell your personal information to third parties.
5. Cookies and Tracking Technologies
- We use cookies and similar technologies to:
- Enhance your browsing experience.
- Analyze website traffic and usage patterns.
- Deliver targeted advertisements.
- You can manage your cookie preferences through your browser settings or our cookie consent banner.
6. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data.
- Rectification: Correct inaccurate or incomplete information.
- Erasure: Request deletion of your data (subject to legal requirements).
- Restriction: Limit how we use your data.
- Portability: Receive your data in a structured, machine-readable format.
- Objection: Opt out of marketing communications or data processing.
- Withdraw Consent: Revoke consent for data processing at any time.
To exercise these rights, contact us at contact@01-electronic.com.
7. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of sensitive information (e.g., payment details).
- Regular security audits and updates.
- Restricted access to personal data.
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but strive to protect your information to the best of our ability.
8. International Data Transfers
Your data may be transferred to and processed in countries outside your jurisdiction, including the USA. We ensure such transfers comply with applicable laws and provide adequate protection through mechanisms like Standard Contractual Clauses (SCCs).
9. Retention of Data
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:
- Order information is retained for 7 years for tax and legal purposes.
- Marketing data is retained until you unsubscribe or withdraw consent.
10. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect or process data from minors. If you believe we have inadvertently collected such data, please contact us immediately.
11. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.
12. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
Email: contact@01-electronic.com
This Privacy Policy is designed to comply with global privacy standards, including GDPR, CCPA, and other applicable laws. It ensures transparency and trust while safeguarding your personal information.